Frequently Asked Questions

Yes, we ship Bucephalandra plants to customers and partners around the world. We work with trusted international couriers to ensure safe delivery to your location.

All plants are carefully wrapped and packaged with premium materials to ensure safe arrival in healthy condition. We use specialized plant packaging techniques developed specifically for rare aquatic species.

Yes, documentation support can be arranged for wholesale buyers and where required by customs. We have experience with international plant import requirements and can provide necessary certifications.

Yes, individual hobbyists are welcome, but our main focus is wholesale buyers and store owners. We cater to both passionate collectors and professional partners in the aquascaping industry.

Shipping times vary by destination, typically 5-10 business days for international delivery. You will be informed of estimated delivery during order processing, and tracking information is provided.

Use the 'Wholesale Inquiry' option on the order page, and our team will get back to you with details. We offer special pricing and dedicated support for retail partners and volume buyers.

Bucephalandra are generally easy to care for, making them perfect for collectors. They prefer soft, slightly acidic water (pH 6.0-7.0), moderate lighting, and can be attached to rocks or driftwood. They grow slowly and don't require CO2 injection, though it enhances growth.

We work with both sustainably sourced wild specimens and premium tissue-cultured varieties. All plants are carefully selected for quality and rarity. Wild specimens come with proper documentation and are ethically sourced.

We package carefully to prevent damage, but if issues occur during shipping, please contact us immediately with photos. We'll work to resolve any problems quickly and ensure your satisfaction with our premium service.

Due to the nature of live plants and international shipping variables, we focus on proper packaging and handling. For significant issues upon arrival, please contact us within 24 hours with documentation. Customer satisfaction is our priority.