Terms & Conditions

Welcome to our Bucephalandra collection. By accessing or placing an order through our website, you agree to the following terms and conditions. Please read them carefully.

1. General

This website is owned and operated by our company. All references to "we", "us", and "our" refer to the company. By using our website, you acknowledge that you are at least 18 years old and legally capable of entering into a binding contract.

2. Products

We specialize in rare and high-quality Bucephalandra aquatic plants. While we strive for accuracy in product descriptions and images, natural variations may occur. Availability is subject to change without notice.

3. Orders

• Orders are subject to acceptance and confirmation.
• We reserve the right to refuse or cancel any order.
• Wholesale orders may require additional verification and agreements.

4. Pricing & Payment

All prices are listed in USD. Payment must be completed at the time of order unless otherwise arranged. Prices do not include taxes, duties, or import fees applicable in your country.

5. Shipping

We ship worldwide. Customers are responsible for ensuring import compliance in their country. Shipping details, responsibilities, and limitations are explained in our Shipping Policy.

6. Returns & Refunds

Due to the nature of live plants, we cannot accept returns. Refunds may be considered in cases of significant damage upon arrival, supported by photo evidence provided within 24 hours of delivery.

7. Limitation of Liability

We are not liable for delays, losses, or damages caused by third-party couriers, customs authorities, or factors beyond our control.

8. Intellectual Property

All content, images, and materials on this website are our property or used with permission. Unauthorized reproduction or distribution is prohibited.

9. Privacy

Your privacy is important to us. Please review our Privacy Policyto understand how we collect, use, and protect your information.

10. Governing Law

These Terms & Conditions are governed by applicable international commercial law, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date.

12. Contact Information

If you have questions about these Terms & Conditions, please contact us.